FAQ
Welcome to our FAQ page! Here, you’ll find answers to the most common questions about our products, shipping, returns, and more.
Shipping & Delivery
Shipping & Delivery
Shipping & Delivery
How long does shipping take?
At the moment we are running a pre-sale round on Kickstarter. Mounts will be made to order and shipped out as soon as possible.
How long does shipping take?
At the moment we are running a pre-sale round on Kickstarter. Mounts will be made to order and shipped out as soon as possible.
How long does shipping take?
At the moment we are running a pre-sale round on Kickstarter. Mounts will be made to order and shipped out as soon as possible.
Do you ship internationally?
Yes, we ship to select countries. Additional customs fees or duties may apply depending on your location.
Do you ship internationally?
Yes, we ship to select countries. Additional customs fees or duties may apply depending on your location.
Do you ship internationally?
Yes, we ship to select countries. Additional customs fees or duties may apply depending on your location.
How can I track my order?
Once your order ships, we’ll send you a tracking link via email to monitor its progress.
How can I track my order?
Once your order ships, we’ll send you a tracking link via email to monitor its progress.
How can I track my order?
Once your order ships, we’ll send you a tracking link via email to monitor its progress.
What should I do if my order arrives damaged?
Please contact us immediately with photos of the damage. We’ll arrange a replacement or refund.
What should I do if my order arrives damaged?
Please contact us immediately with photos of the damage. We’ll arrange a replacement or refund.
What should I do if my order arrives damaged?
Please contact us immediately with photos of the damage. We’ll arrange a replacement or refund.
Are there any shipping fees?
Shipping fees vary by location and order size. The exact cost will be calculated.
Are there any shipping fees?
Shipping fees vary by location and order size. The exact cost will be calculated.
Are there any shipping fees?
Shipping fees vary by location and order size. The exact cost will be calculated.
Returns & Exchanges
Returns & Exchanges
Returns & Exchanges
What is your return policy?
As we are a small company currently preparing for our first production run, please send us an email with any return requests and we will get in contact.
What is your return policy?
As we are a small company currently preparing for our first production run, please send us an email with any return requests and we will get in contact.
What is your return policy?
As we are a small company currently preparing for our first production run, please send us an email with any return requests and we will get in contact.
How do I initiate a return or exchange?
Contact us with your order details, and we’ll guide you through the process.
How do I initiate a return or exchange?
Contact us with your order details, and we’ll guide you through the process.
How do I initiate a return or exchange?
Contact us with your order details, and we’ll guide you through the process.
Are there any fees for returning items?
We cover return shipping for defective or damaged items. For other returns, a small fee may apply.
Are there any fees for returning items?
We cover return shipping for defective or damaged items. For other returns, a small fee may apply.
Are there any fees for returning items?
We cover return shipping for defective or damaged items. For other returns, a small fee may apply.
How long does it take to process a refund?
Refunds are processed as soon as possible, with time varying depending on where the return is coming from.
How long does it take to process a refund?
Refunds are processed as soon as possible, with time varying depending on where the return is coming from.
How long does it take to process a refund?
Refunds are processed as soon as possible, with time varying depending on where the return is coming from.
Orders & Payments
Orders & Payments
Orders & Payments
What payment methods do you accept?
We accept major credit cards, PayPal, and other secure payment options at checkout.
What payment methods do you accept?
We accept major credit cards, PayPal, and other secure payment options at checkout.
What payment methods do you accept?
We accept major credit cards, PayPal, and other secure payment options at checkout.
Can I change or cancel my order?
Orders can be changed or canceled within 24 hours of placement. Contact us immediately for assistance.
Can I change or cancel my order?
Orders can be changed or canceled within 24 hours of placement. Contact us immediately for assistance.
Can I change or cancel my order?
Orders can be changed or canceled within 24 hours of placement. Contact us immediately for assistance.
Do you offer discounts or promotions?
Yes, we occasionally run promotions. Sign up for our newsletter to stay updated on special offers.
Do you offer discounts or promotions?
Yes, we occasionally run promotions. Sign up for our newsletter to stay updated on special offers.
Do you offer discounts or promotions?
Yes, we occasionally run promotions. Sign up for our newsletter to stay updated on special offers.
Will I receive a receipt for my purchase?
Yes, a receipt will be emailed to you after completing your order.
Will I receive a receipt for my purchase?
Yes, a receipt will be emailed to you after completing your order.
Will I receive a receipt for my purchase?
Yes, a receipt will be emailed to you after completing your order.